Complaint Letter For SMK

PT. Bobot Bibit Bebet
Jalan Batu Bulan No 15
Blahbatu Gianyar
Bali
September 7, 2009
Marketing Manager
PT. Maju Pantang Mundur
15 Jalan Melati Jaya
Bandung 23400

Dear Madam,
When we came to examine the goods we received on 26 August 2009 No. 63. We found the goods you sent were not match the samples you shower us when we met before. Some of them are so poor, and we believe that there must have been some mistakes in making up our order.

As the quality of the goods is not suited to our needs, we have no choice but to ask you to replace them by those of the quality ordered.

We should be obliged if you could investigate this matter, and we need the goods urgently, so please let us have the replacement as soon as possible.

Faithfully Yours,


Muhamad Ali S.
Purchase Manager