10.23.2009

How to Handle Telephone Calls

| 10.23.2009 | 82 komentar

TELEPHONE HANDLING

1. How to answer the phone:
Anne hears the phone ringing and lifts up the receiver. She will say:
· Hello! This is Anne speaking
· Good morning!
2. Asking who is the caller is:

· Who is it please?
· Who is calling, please?
· Who is speaking, please?
· May I ask who is calling?
3. Wrong number:
· Sorry, wrong number.
· I am afraid you have the wrong number.
· Sorry you have the wrong number.
4. Asking for a connection /Expressing the name of someone who wants to talk to:
· Good morning, may I speak to Mr. Allen, please?
· Can I talk to first name please?
· Id like to speak to Sarah Adams, please?
· Could you put me through Mr. Allen, Please?
5. Asking someone to hold the line:
· Hold on, please?
· Just a minute please.
· One moment, please. Hold the line, will you?
6. The caller speaks to the person concerned. The receiver will say:
· Speaking.
· Yes, speaking.
7. Leaving a message. The caller will say:
· Could you take a message for me, please?
· Could you please take a message?
8. The person answering the phone will say:
· Would you like to leave a message?
· May I have a message, please?
9. The line is busy:
· Sorry. The line is busy. Please call back later.
· Sorry. The line is engaged.
10. Making appointments:
· Could you manage it on Tuesday?
· What about Friday?

· Shall we say at 2 oclock?
· Can you make it after lunch?
· What about tomorrow at seven?
· Is tomorrow OK for you?
· Can I meet you tomorrow morning?
11. Answering a call about making appointments:
· Just a moment, please. Ill check my diary first.
· Im sorry Ill be out all day.

· That would be fine.
· Yes, Im sure I can make it.
· Im sorry, Im not available tomorrow.
· I will be free after lunch.
12. Closing the call:
· Thank you for your call.
· Thanks for calling.

82 komentar:

Anonim mengatakan...

smk n 1 kudus.....

BISA!!!!!!!!!!!!!!!
:X :D ;)

Anonim mengatakan...

.....SMK......bIsa!!!!!11111

SMK 1 KUDUS.........JAYA....!!!!!! ;)

by: iEfhA aSpeRo

Anonim mengatakan...

all right.
kita pasti bisa :)
-----------
we will succes

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SMK WIKRAMA BISSAAAA :)

Anonim mengatakan...

pasti bisa handling telephone bahasa inggris..

Smk 74 B.I.S.A
:)hHe....
thanks `x(

Anonim mengatakan...

ayo semua pasti bisa maju...
go go go go :D
-tria- :)

Anonim mengatakan...

APK IX-2 WIKRMAMA is the best :p
:)

Anonim mengatakan...

:))
;))
:-/
.... pasti bisa... ok...
_chIUa_ =))

Anonim mengatakan...

:) we are the winner !!!!

Anonim mengatakan...

selamat pagi
;;)

munaroh mengatakan...

thanks a lot for your information :p

sukiyem mengatakan...

deui ah deui
thanks heheh 8-}

Anonim mengatakan...

salam perdamaian !
8-}

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apk XI-2 pazti bisaaaaa !!!!!
handling telephone english :D

Anonim mengatakan...

im sure smk can !!!

go smk !!
;)

maesyaroh said mengatakan...

i,m so sad =((

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apa kabarmu nggit :((

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APK TRADISIONAL
go go go go go go go :))

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selamat pagi smuanya :D :)

Anonim mengatakan...

APK XI_2the bestlah....
best of the best... berjuang...
:-*,, chIUa_ ~x(

unyunn mengatakan...

belajarr ey belajaarr . comentt muulu hahahha :p

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this is very happy :)) =))

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halloo morningg :)]

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hahaha seneng2.... :x

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rame nya,,
ikutan akh,, ;;)

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SAD.... :((

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pasti bisa...:)]

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semua sayang bu ketu =)) :))

for APK XI.2

Anonim mengatakan...

kangen abang...:x
XI APK 2 hei hei bukannya nyatet malah
pada kmen"an ya
haha =))

Anonim mengatakan...

heey kalian belajar bukan coment2an.... ;;)

Anonim mengatakan...

haus pulang...... :((

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APeKha XI.I .. is the best !! :)

;))

;;)

:p

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x(

8-}

Anonim mengatakan...

^ terlukis indah raut wajahmu dlm benakku . berikan ku cnta terindah yg hnya untkmu ..
^ terlukis indah puisi cnta dlm hatiku :X

:-*

8-}

;;)

Anonim mengatakan...

give us the example of the dialogue, please :)

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Eka mengatakan...

Thank

Anonim mengatakan...

present :)) :D :)

Belajar Bahasa Inggris pemula mengatakan...

Senang bisa menemukan situs ini. Alhamdulillah bisa saya jadikan referensi Belajar Bahasa Inggris Untuk SMK. thanks

Bahasa Inggris anak mengatakan...

Berkunjung ke sini

Unknown mengatakan...

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Anonim mengatakan...

SMKN 1 Purwokerto :x

Unknown mengatakan...
Komentar ini telah dihapus oleh pengarang.
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